Soundler is a research driven project into the unmet needs around music for teachers and children. We built and tested Soundler, a prototype that delivers bite-sized learning exercises.
Tag: service design
CASE | Developing new propositions for nurses
In an open innovation project on the Future of Healthcare, I led a multi-disciplinary team of designers, innovators, and strategists to develop 5 propositions in 5 weeks to support nurses at work and beyond.
BLOG | Customer journeys: Under promise, then over deliver
There’s a cadence and flow to customer journeys. Manage expectations, keep the customer’s psychology in mind — deliver on your brand promise, but also design for unexpected moments of delight, and make sure to end on a positive note!
CASE | Starting design studios in SE Asia
Experiments in cross-cultural, collaborative design to cross-pollinate sustainable design in the Vietnamese furniture and handicraft design industries.
CASE: Bringing the city archive into the streets of Utrecht
Key to Utrecht – Design of a location aware city tour building on chance encounters (Master’s project).